Hairburst is for everyone! Our products help to improve the health, length, strength and thickness of your hair. The products are suitable for all hair types - However, please note you must be at least 12 years or above to use our products. Due to the sensitivity of the scalp, the Scalp Roller can only be used by those over the ages of 18+.
For best results, we recommend you take one of our Hairburst vitamin products every day, and use our cosmetic items alongside them, for 90 days. After this amount of time, you should be seeing results. Some customers notice results much more quickly, but it varies from person to person. Remember to track your progress using photographs. We get positive feedback from customers all over the world who have used our products and experienced great results.
Our Vitamin products are manufactured mainly at sites within the UK, but we also use facilities across Europe, USA and Australia. Please check the label on your products for more details.
Typically on average, hair grows around 1/2 an inch per month, with frequent use of Hairburst products, we see feedback of an average of 1 inch per month growth of our customer's hair. Remember, results vary from person to person.
We recommend taking our vitamin products every day consistently for 90 days to notice results. Remember to track your progress using photographs. Some people notice results much more quickly than this and some longer than this, it really varies from person to person.
No, unfortunately, Hairburst products cannot help to regrow hair that has already been lost. What it can do is help to maintain the hair that is still growing through, making it better quality, stronger and healthier which will lead to hair shedding less frequently and a better quality of existing hair on the head, which will then appear thicker and grow longer.
Yes, you can take our New Mums vitamins! The formula has been specifically adapted for those who are breastfeeding or pregnant. Additionally, all our cosmetic products are suitable to use to support your scalp during this time too.
No, but we encourage you to continue your use of the vitamins everyday to ensure that all new hair growing through is healthy and good quality. If you have to stop for some reason, you may find that your hair lacks the quality and health that it did when taking the vitamins.
When taking Hairburst vitamins, the new hair that grows through should be of a better overall quality. We have a lot of hair on our heads naturally so this is where you should see the most improvement. Hair on other parts of our bodies may become better quality, but will not increase in thickness, length or quantity.
Aside from the Hairburst website (where we offer great promotions!), Hairburst products are stocked in the largest UK retailers: Boots, Superdrug, Holland & Barrett, and Lloyds Pharmacy as well as some independent pharmacies. We also have a distribution network worldwide, so get in touch to hear about where you can purchase in a store in your specific country.
If you’re unable to locate a product, it’s because we currently do not have an anticipated arrival date for that product at the moment and are awaiting a ETA. Once we know when this is expected this will show back on the website where you can ‘Waitlist me’ to be notified once this is back in stock via email
Vitamins
Our Advanced + Hair Formula contains 89% natural ingredients and is the more powerful dose compared to the other vitamins in the Hairburst range.
This vitamin supports healthy hair maintenance internally, with ingredients targeting stress and inflammation in the body that compromise hair health and growth. Powerful polyphenol-packed antioxidants support oxidative damage to cells. Adaptogens promotes balance in the body and mind to ensure optimum growth conditions for your hair. All our supplement products are effective for healthy hair maintenance.
We currently have a range of 7 supplements for healthy hair maintenance.
The Healthy Hair Vitamin is a capsule format, it contains more vitamins and minerals than the Chewable Hair Vitamin. The Chewable hair vitamin is perfect for those who struggle to swallow capsules as it is a much easier delivery method, you just chew it like a sweet. Find out which vitamin is for you here.
There is no problem if you take a men's vitamin, we just formulated and packaged the Hair Vitamins for Men, with men at the forefront of our minds. There are similar vitamins and minerals in both the men's and womens products. All products are unisex essentially.
We have added two gummy supplements to our range. The Chewable Hair Vitamin and the Unicorn Vegan Hair Vitamin. Chew two gummies once a day. A much more fun and enjoyable delivery method that doesn't feel like you are taking a vitamin at all! Alternatively, you can split the capsules content into a drink of your choice, such as a smoothie for easier consumption.
No, there are 0.8g of sugar per pastille in the Chewable Hair Vitamins. Much less than a sweet! Our Chewable Hair Vitamins contain just 6 calories per pastille.
You must be 12+ years to take our hair supplement products.
We suggest consulting your GP before taking our vitamins if you’re unsure if they will affect your medication. Please note, we do include all ingredients on each product page found on the website, found under ‘How it works’, to check this for your own reference.
We recommend taking our vitamin products every day consistently for 90 days to notice results. Remember to track your progress using photographs. Some people notice results much more quickly than this and some longer than this, it really varies from person to person.
Not necessarily. We know that high levels of pure Biotin have been linked to breakouts, so we understand your concern, but this is normally something you would expect from a purely Biotin supplement or one that contained extremely high levels of it. The Biotin levels in all of our supplements are within safe levels and although we feel the levels are enough to be effective for Hair maintenance, we don’t feel they are too high. If you are still sensitive to the Biotin in our product, we recommend just dropping the dose by taking only one supplement per day instead of the required two.
Yes, you can take our Unicorn Vegan Hair Vitamin.
Yes, you can take our New Mums Hair vitamins or Chewable Unicorn Vegan Hair vitamin.
Whilst the product should be safe to consume after expiration date, we do not recommend it. Additionally, Hairburst can only guarantee product quality for the duration of its shelf life. Please note that some active ingredients can degrade past expiration date, which may delay desired results.
Cosmetics
We have a large range of products which are vegan, in fact we have recently received our Vegan Society Accreditation for these products. The products which are vegan are the Unicorn Vegan Hair Vitamins and all the cosmetic products in the range,
All cosmetics are safe to use throughout pregnancy and after.
No, you don't have to, but we encourage using one of our supplement products alongside our cosmetic products, to target the hair from the inside out as well as from the outside.
You can use all of our cosmetic products alongside each other as part of your hair care beauty routine. You must only take one of our supplement products at a time, and stick to the daily recommended dose.
Subscription Offer
Hairburst Insider subscription model is based on an upfront commitment of either 1 or 3 months with auto-renewal thereafter. You will be charged the date your box is due, so if you sign up today, you will pay for one box now, then second box in either 1 or 3 months time (depending on your subscription plan). After your first subscription has been received you can cancel at any time. If we do not receive payment (for example the card is declined or expired), then we will not ship your order but you will be notified via email of this two days in advance to prevent this from not being sent. You can cancel your subscription fuss free at any time. However, if your subscription has already been shipped then the usual refund and returns policy applies and we may not be able to process your cancellation if the box has already been shipped.
Depending on the vitamins purchased, the cost taken either every month or every three months can very from €21.70 and €82. You will receive your first subscription between 3-5 working days from placing the order.
Your next payment will be taken automatically either every 1 month or 3 months thereafter depending on your plan.
You can opt out of auto-renewal and cancel your following subscription at any point in your online account, or by contacting the team at support@hairburst.com
You must cancel your subscription before your next box is dispatched (you will receive a notification two days in advance of when this is expected to go out
Cannot be in conjunction with any other discount code or promos (eg; buy one get one free)
Depending on the type of subscription you have signed up to this can vary. Our one month subscription means you will be charged every month for one bottle of vitamins which you have selected. We also have our three month supply of vitamins subscription and Insider three month subscription, which with both you are charged every three months on the date you originally signed up to the subscription- however you can change this on your subscription account yourself.
The minimum subscription we offer is for 1 month, or one bottle. With any of the subscriptions, you will continue to automatically be charged either monthly or quartlery, unless you decide to cancel or pause this.
You can still purchase all of our products individually through our store. However, with the different subscription offers, you can make huge savings! With the one month subscription you save 15% off the normal price of the vitamins if you purchased these without this offer. The three months subscription offers you can end up with between 30-50% off compared to what you pay if it was not on the offer.
Depending on the subscription you select, you can expect to save up to 50% on RRP of products.
You can cancel this at anytime once your first subscription has arrived. You can do this by contacting the team at support@hairburst.com or by logging into your account online by making changes in there. You MUST cancel your subscription before your next subscription has been shipped, otherwise we will not be able to process the cancellation of this.
You will receive your first box between 3-5 working days after you have placed this if you are based in the UK. Your next box will automatically be shipped and charged on the same day but either one or three month later, depending on your subscription plan. For example if you bought you first box on January 1st, your second will be sent on the 1st of April, your third box 1st of July and so on.
Unfortunately we don’t offer the subscription service to anyone outside of the EU due us not being able to get these to you within the time you would need them by to stay in routine with taking these. Our team is constantly reviewing this as a option for the future and we suggest to keep an eye out on site!
You can change a number of things on your subscription at any time by contacting the team atsupport@hairburst.com or by logging into your account online by making changes in there. You can change the date you receive these to earlier or later time, the type of subscription you are on, your address and payment details as well as pausing this if needs be.
We would advise that if you want to be consistent with taking the vitamins without missing a day, to change the date you want these to be dispatched in your subscription account to a earlier time to guarantee that you do not miss taking these and to help you achieve the best results possible!
You will receive your discount code as part of your subscription offer exactly two weeks after placing your subscription order with us so please ensure to check your emails around this time to ensure you use this.
Orders
If you are ordering within the EU, you would have received a tracking link via email with further information about your order within 24-48 hours maximum of you placing the order with us. If you're still struggling to see where your order is or need to make any changes such as an address change, please contact one of our team at support@hairburst.com as soon as possible after placing your order so the team can assist with your request as soon as possible!
You can contact support@hairburst.com or get in touch through any of our social channels to make us aware of this. Please include your order number and a picture of your damaged item and we will be happy to help you further with this.
You can contact support@hairburst.com or get in touch through any of our social channels to make us aware of this. Please send a clear photo of the products received and your invoice that came in the parcel.
Please contact support@hairburst.com or through any of our social channels as soon as you can, as this depends on whether your order information has already been passed over to our packing provider. If your order has already gone through, you can go to the DPD App and request for this to be returned back to the sender, once you have notified us that this is being sent back to us, we will be able to refund you.
Please visit our SHOP. page to browse through our product range. Click on a product you would like to buy and select 'Add to Basket.' A sidebar will appear showing you what is currently in your basket. Here you can select the 'Checkout' button which will then show you the total amount of your order and direct you to fill in your address and bank details. Once the order has been placed, you will receive a confirmation of your order via email.
Unfortunately, sometimes during popular periods, an item may go out of stock. We should have new products arriving within 4 weeks, but if you feel it has been longer, please contact our customer service team on support@hairburst.com.
Please ensure that you have clicked the correct website for the country that you are ordering to. You can add the code at checkout but if this appears to not be working successfully please contact support@hairburst.com who will be able to assist you further.
As much as we love to hear that you want to stock up on your favourite products, we do not allow products to be ordered in bulk as these should only be purchased through our website for individual use. If you are interested in becoming a seller with us or ordering in large quantities then please email support@hairburst.com, where our team will be able to put you through to our wholesale team to discuss this further.
If you have not received an email confirmation from us within 24-48 hours of purchasing, then there may be an error with your order. This could be an address query which is not recognised by the courier, you have ordered too many products at one time or stock delays in one of the products included in your order. However, rest assured our Customer Care team will be in touch with you to update you as soon as possible or you can contact us at support@hairburst.com if you have not heard from us yet.
If you have already attempted to order through our website in wholesale quantities, then you should have received an email from our support team to discuss this further with you. If you have not, then please make sure to check your spam folder, as sometimes this can go to there. If you have ignored our team and attempted to re-order with us, then your account will be blocked from ordering through our site as we see this as potentially fraudulent activity and its our priority to keep all customers safe from fraud. For further queries on this, please contact support@hairburst.com to discuss further.
Payments
Yes, when you either select to 'Check out with PayPal' or 'Place your order' when paying you will see a list of forms to fill in. Simply fill in the forms with your details and click 'continue' at the bottom, you will then be prompted to enter your card details.
This is something which is out of our control. Sometimes PayPal experience slight issues. If this keeps happening to you we first suggest deleting your cookies and browsing history, if this doesn't solve the problem we recommend contacting somebody at PayPal to help you.
Yes! We have a variety of different payment methods including Visa, Mastercard, PayPal, Klarna, Clear Pay! You will find all the options once you reach the payment section at checkout.
Shipping
Delivery within the EU is €7.99 or free for orders over€40and takes 7-10 working days maximum. All shipping costs are displayed at checkout before payment is made and shipping costs will vary based on volume ordered. You can also find additional details on our Shipping page.
Delivery within the UK is delivered the next working day when ordering before 1 PM. Delivery throughout Europe takes 2-5 working days. Delivery throughout the US, Canada and Australia takes 2 - 8 working days. Delivery for the rest of the world varies depending on destination. Please email support@hairburst.com for further details.
No, Unfortunately not, but this is something we are working on.
For orders within the EU, you can go to your tracking email which you would have received 24-48 hours after placing your order, on this you will receive tracking from one of our delivery agents to help keep track on when this is going to arrive with you. If you're still struggling to see where your order is, please contact one of our team at support@hairburst.com and we would be happy to help. :)
You can find all our shipping destinations on our shipping page.
Unfortunately, no. Forwarding companies will simply return your item to us. If you chose to do this regardless, please note Hairburst holds no responsibility if your order becomes lost, damaged or has missing products as we are unable to open an investigation with a third-party courier.We ship to pretty much every country in the world so there should be no need to use a forwarding company.
Returns
Yes, we do, but please note that we do not provide return labels. Please include the invoice with a reason of return within the parcel. Once this has been received by our returns team, they will get in contact with you or you can send us proof of this being returned but we hold no responsibility if this gets lost on return to us, so we always suggest putting this on a tracked service. For more information, please visit our Refunds page.
Returns accepted up to 28 days from purchase, exceptions apply if you have contacted us regarding an issue. Please note that this depends on each individual case. If you wish to return a product back to us, please ensure that the safety seal has not been removed and all of the products you are returning have not been opened or damaged. Please include with your return, a note including your order number and your reason for return. Refunds will be given once we have received your return. If you would like to receive this more quickly, then please take a photo of the postage receipt and send on to us to support@hairburst.com. We can then see that this is on its way back to us and can process this back to you quicker.
Yes, I'm afraid that we do not cover any return postage costs.
As soon as your return is received, you will receive an email from the Returns team, confirming the arrival of your parcel. We will then be able to assist you further from here.
You will receive an email and a refund once our Return team have received your parcel. If you are looking to receive a refund a little quicker, please contact our support team with a picture of the postage receipt and the products being returned and they will be able to get this arranged more quickly for you. :)
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